Store Operations Lead: Customer Experience & Mentoring

FedEx; Tucson (AZ); On-site; USD 40,000 - 55,000; Full time

Job summary

FedEx Office in Tucson, AZ seeks a Store Assistant Manager to lead a store unit, ensuring a consistent, positive customer experience. You will supervise team members, monitor all store operations including production, retail, shipping and quality control, and step in for the Store Manager when needed.

The role emphasizes staff development, training, and meeting daily goals while maintaining policies and standards. Strong customer focus and effective communication are essential.

Qualifications

• Minimum High School diploma or equivalent.
• 1+ year of related experience; supervisory experience preferred.

Responsibilities

• Lead a store team to deliver friendly, expert service to customers.
• Monitor and improve production, retail, shipping, and quality control processes.
• Oversee store operations in the absence of the Store Manager.

Skills

Supervisor experience

Customer service

People leadership

Education

High School diploma or equivalent

Job description

FedEx Office in Tucson, AZ seeks a Store Assistant Manager to lead a store unit, ensuring a consistent, positive customer experience. You will supervise team members, monitor all store operations including production, retail, shipping and quality control, and step in for the Store Manager when needed.

The role emphasizes staff development, training, and meeting daily goals while maintaining policies and standards. Strong customer focus and effective communication are essential.