Store Operations Lead & Customer Experience Coach

fivebelow; Smyrna (TN); On-site; USD 15,000 - 18,000; Part time

Job summary

Five Below in Smyrna, TN is seeking an experienced supervisor to oversee daily store operations, guest services, and team performance. As Manager on Duty you will ensure a fast, friendly checkout and maintain store standards.

The role requires at least 1 year of management experience, a high school diploma, strong communication, and multitasking ability. The position is hourly with starting pay around $11.50 per hour, with training and growth opportunities.

Qualifications

• High School Diploma or equivalent required.
• Minimum 1 year of management experience.
• Excellent verbal and written communication skills.

Responsibilities

• Wows customers through personal contact and trains crew on the BEST customer service experience.
• Oversee daily activities of store associates and ensure top service quality.
• Assist with receiving, unpacking, and organizing new stock for fast shelf placement.
• Act as Manager on Duty and supervise store operations and staff.
• Open or close the store, secure cash, lock doors, and set alarms.

Skills

Leadership

Customer service

Communication

Multitasking

Calm under pressure

Creativity

Education

High School Diploma

College experience preferred

Job description

Five Below in Smyrna, TN is seeking an experienced supervisor to oversee daily store operations, guest services, and team performance. As Manager on Duty you will ensure a fast, friendly checkout and maintain store standards.

The role requires at least 1 year of management experience, a high school diploma, strong communication, and multitasking ability. The position is hourly with starting pay around $11.50 per hour, with training and growth opportunities.