Store Operations Lead: Customer Experience

Safelite; Tampa (FL); Presencial; USD 48 000 - 60 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive weekly pay

Tuition reimbursement up to 5250 USD

Benefits package valued at $10k+

Resumo da oferta

Safelite in Tampa is seeking an Assistant Store Manager to lead a team of front-line associates, ensuring memorable customer experiences. You will oversee store operations, cash handling, inventory control, loss prevention, safety, and appearance, while driving performance.

The role requires leadership experience, a valid driver’s license, and the ability to train staff and handle high-volume retail demands. This position offers a competitive package and growth opportunities at Safelite Tampa.

Qualificações

• Leadership experience in retail or service environments.
• Ability to respond to customer complaints and warranty issues effectively.
• Proficiency with Microsoft Office and common web applications.

Responsabilidades

• Motivate and lead associates to ensure productivity and world-class customer service.
• Provide rapid responses to customer concerns and manage losses/warranty issues.
• Manage work orders and routing of mobile jobs; ensure timely loading and transit of vehicles.

Conhecimentos

Leadership

Customer service

Team training

Formação académica

High School Diploma/GED/Equivalent

3-5 years supervisory experience

Ferramentas

Microsoft Office Suite

Descrição da oferta de emprego

Safelite in Tampa is seeking an Assistant Store Manager to lead a team of front-line associates, ensuring memorable customer experiences. You will oversee store operations, cash handling, inventory control, loss prevention, safety, and appearance, while driving performance.

The role requires leadership experience, a valid driver’s license, and the ability to train staff and handle high-volume retail demands. This position offers a competitive package and growth opportunities at Safelite Tampa.