Store Operations Leader — Assistant Manager

Safelite; Springfield Township (Delaware County); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Weekly pay and bonuses

Tuition reimbursement

Health benefits

Paid training

Benefit website access

Job summary

Safelite is seeking an Assistant Store Manager to lead frontline associates and oversee daily retail operations. You will drive sales, service excellence, and operational efficiency across assigned duties, including inventory, loss prevention, and safety.

Responsibilities include coaching staff, handling customer issues, coordinating work orders, and ensuring regulatory compliance. Strong leadership and communication skills are essential for success in this role.

Qualifications

• Proven leadership experience in retail or service centers.
• Strong customer service focus and problem solving.
• Ability to train and develop front‑line staff.

Responsibilities

• Motivate and lead activities of associates, ensuring productivity and world class service.
• Respond to customer complaints and warranty issues promptly.
• Manage work orders and routing of mobile jobs, ensure timely delivery.
• Train associates on installation techniques and procedures.
• Monitor productivity, inventory and store cleanliness.
• Ensure compliance with OSHA and local regulations.
• Perform additional duties as assigned.

Skills

Leadership

Customer service

Team motivation

MS Office

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Job description

Safelite is seeking an Assistant Store Manager to lead frontline associates and oversee daily retail operations. You will drive sales, service excellence, and operational efficiency across assigned duties, including inventory, loss prevention, and safety.

Responsibilities include coaching staff, handling customer issues, coordinating work orders, and ensuring regulatory compliance. Strong leadership and communication skills are essential for success in this role.