Store Operations Lead

Five Below; United States; On-site; USD 18,000 - 25,000; Full time

Job summary

Five Below seeks a store leadership associate to wow customers with friendly service and supervise daily operations. You'll train crew on the BEST service standards, help with receiving and stocking, and step in as Manager on Duty to manage staff, operations, and customer interactions.

Ideal candidates bring at least 1 year of management experience, strong communication, and the ability to multi-task in a fast-paced environment while maintaining composure under pressure.

Qualifications

• Minimum 1 year of management experience.
• Excellent verbal and written communication skills.
• Ability to multi-task and adapt to a fast-paced environment.
• Creative thinking and problem-solving under pressure.
• Strong organizational and time-management abilities.

Responsibilities

• Wow customers through personal contact and friendly service.
• Train crew on the BEST customer service experience and efficient checkout.
• Oversee daily store activities and ensure staff perform duties well.
• Assist with receiving, unpacking, and stocking on the floor.
• Act as Manager on Duty and handle store operations and staffing.

Skills

Leadership

Customer service

Communication

Multi-tasking

Problem solving

Education

High School Diploma

Job description

Five Below seeks a store leadership associate to wow customers with friendly service and supervise daily operations. You'll train crew on the BEST service standards, help with receiving and stocking, and step in as Manager on Duty to manage staff, operations, and customer interactions.

Ideal candidates bring at least 1 year of management experience, strong communication, and the ability to multi-task in a fast-paced environment while maintaining composure under pressure.