Store Operations Lead

Rack Room Shoes; Turlock (CA); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Benefits information

Job summary

Rack Room Shoes is seeking a Team Lead to supervise day-to-day store operations and ensure 100% policy compliance. You will provide leadership and training to staff, stepping in for Store Manager when needed, and strive to meet sales and service objectives.

The role emphasizes maintaining a safe environment, delivering an excellent customer experience, and managing duties from POS to inventory, merchandising, payroll, and loss prevention. Salary range is $19.62 to $25.51 per hour.

Qualifications

• An approved background check.
• Effective verbal and written communication skills.
• Managerial and organizational skills.
• Benefits Information: https://rackroomshoes.hrbenefits.net/
• Pay Rate: $19.62 - $25.51 Hourly

Responsibilities

• Primary responsibility is the safety and welfare of employees and customers.
• Create, establish and maintain an excellent customer shopping experience. Maintain and reinforce current service level standards. Provide service training and leadership to staff members.
• All POS terminal transactions in accordance with policy and procedure Sales, Discounts and Refunds Loyalty Open/Closing procedures
• Inventory Control responsibilities to include adherence to all policies and procedures in regards to: Shipping and Receiving Price Management (Price Changes, Markdowns etc.) Singles Damaged Merchandise Conducting a Physical Inventory
• Sales Floor Merchandising and Visual Presentation responsibilities to include adherence to company standards: Merchandise Placement Sales floor maintenance and housekeeping Promotional event directions, materials and signage
• Payroll Control responsibilities to include adherence to all policies and procedures in regards to: Scheduling Payroll budget compliance Time & Attendance
• Training and Development of direct reports, responsibilities to include adherence to all policies and procedures in regards to: Utilization of all available training tools Consistent reinforcement of customer service standards
• Loss Prevention responsibilities to include adherence to all policies and procedures in regards to the protection and control of all Company assets.
• Work towards a complete understanding of managing all day to day operations.

Skills

Verbal communication

Written communication

Managerial skills

Organizational skills

Job description

Rack Room Shoes is seeking a Team Lead to supervise day-to-day store operations and ensure 100% policy compliance. You will provide leadership and training to staff, stepping in for Store Manager when needed, and strive to meet sales and service objectives.

The role emphasizes maintaining a safe environment, delivering an excellent customer experience, and managing duties from POS to inventory, merchandising, payroll, and loss prevention. Salary range is $19.62 to $25.51 per hour.