Store Operations Lead

Designer Brands; Algonquin (IL); On-site; USD 48,000 - 62,000; Full time

Job summary

Designer Brands in Algonquin, IL is seeking a store leadership role to support management in daily operations and drive sales. You will lead customer service, merchandising, omni activities and inventory tasks to meet store priorities and KPIs while ensuring adherence to policies and asset protection standards.

You will partner with the Store Manager to supervise scheduling, payroll, and associate development, while maintaining a safe, high-velocity shopping environment for guests and teammates.

Qualifications

• Minimum 2 years management experience.
• Minimum high school graduate or equivalent.
• Some college preferred.

Responsibilities

• Open/close the store and maintain daily cleaning, recovery and maintenance standards.
• Lead customer service and merchandising to drive sales and KPI progress.
• Monitor policy compliance and partner with Store Manager on labor, scheduling and payroll.
• Support omni-channel activities like Buy Online Pickup In Store (BOPIS) and transfers.
• Coordinate inventory-related tasks, audits, donations and damages.

Skills

Customer service

Communication

Team leadership

Time management

Flexibility

Tech literacy

Education

High school diploma or equivalent

Some college preferred

Job description

Designer Brands in Algonquin, IL is seeking a store leadership role to support management in daily operations and drive sales. You will lead customer service, merchandising, omni activities and inventory tasks to meet store priorities and KPIs while ensuring adherence to policies and asset protection standards.

You will partner with the Store Manager to supervise scheduling, payroll, and associate development, while maintaining a safe, high-velocity shopping environment for guests and teammates.