Store Operations Leader: Customer Experience & Omnichannel

DSW-Designer Shoe Warehouse; Algonquin (IL); Vor Ort; USD 24.000 - 37.000; Vollzeit

Zusammenfassung

DSW-Designer Shoe Warehouse in Algonquin, IL is seeking a Store Leadership professional to partner with store management on daily priorities and drive sales through exceptional customer service, merchandising and inventory control.

You will model CEL behaviors, coach associates, monitor policy compliance and execute open/close procedures, schedules, and payroll tasks while maintaining store standards and delivering a positive customer experience.

Qualifikationen

• Minimum 2 years management experience.
• High school diploma or equivalent; some college preferred.
• Availability to work nights, weekends, holidays.
• Ability to use store tech tools and POS systems.

Aufgaben

• Elevate in-store experience by modeling CEL behaviors and coaching associates.
• Ensure a positive customer experience and maintain store standards.
• Review plans and ensure tasks are completed daily/weekly/monthly.
• Increase sales by leveraging inventory reports and merchandising.
• Follow policies, protect assets, and support audits and transfers.
• Assist in recruiting, onboarding and schedule/payroll activities.

Kenntnisse

Customer service

Communication

Team collaboration

Time management

Flexibility

Tech proficiency

Mobility/standing

Ausbildung

High school diploma or equivalent

Some college preferred

Tools

POS system

Cash register

Jobbeschreibung

DSW-Designer Shoe Warehouse in Algonquin, IL is seeking a Store Leadership professional to partner with store management on daily priorities and drive sales through exceptional customer service, merchandising and inventory control.

You will model CEL behaviors, coach associates, monitor policy compliance and execute open/close procedures, schedules, and payroll tasks while maintaining store standards and delivering a positive customer experience.