Key Holder & Store Operations Specialist

Designer Brands; Chicago (IL); On-site; USD 25,000 - 32,000; Full time

Job summary

Designer Brands in Chicago, IL is hiring a Retail Associate to support store management in driving sales and customer experience. You will partner with the management team on store priorities, maintain in-store standards, and assist with omni-channel activities and cashwrap efficiency.

You will model customer experience leader behaviors, respond to customers and associates promptly, and ensure daily open/close tasks are completed with accuracy.

Qualifications

• Excellent customer service with a professional, positive demeanor.
• Ability to develop collaborative working relationships.
• Strong verbal and written communication skills.
• Ability to move with tempo and hold the team accountable.

Responsibilities

• Maintain in-store experience by modeling CEL behaviors and responding promptly to requests.
• Ensure a positive experience by upholding store standards and completing open/close duties.
• Review daily communication and plan/exe cute tasks throughout the day.

Skills

Customer service

Collaboration

Communication

Time management

Tech proficiency

Stamina

Education

High school diploma or equivalent

Tools

POS systems

Register

iPhone

Calculator

Job description

Designer Brands in Chicago, IL is hiring a Retail Associate to support store management in driving sales and customer experience. You will partner with the management team on store priorities, maintain in-store standards, and assist with omni-channel activities and cashwrap efficiency.

You will model customer experience leader behaviors, respond to customers and associates promptly, and ensure daily open/close tasks are completed with accuracy.