Store Operations & Guest Experience Leader

Wingstop; Alabaster (AL); On-site; USD 36,000 - 48,000; Full time

Job summary

Wingstop in Alabaster, AL is seeking an Assistant Manager to support the store manager in planning, organizing, training and leading the team to achieve sales, quality, and guest satisfaction objectives.

You will oversee scheduling, ensure timely deliveries, monitor inventory, maintain cleanliness and food safety, and address customer concerns to provide a flavorful, high-standard Wingstop experience.

Qualifications

• Experience supervising restaurant staff and shift leaders.
• Able to follow policies, procedures and safety standards.
• Strong communication and conflict resolution skills.

Responsibilities

• Oversee shift leaders and ensure opening/closing procedures.
• Maintain order accuracy and high guest service.
• Manage scheduling and weekly inventories.
• Handle guest complaints professionally.
• Coordinate with store manager on deliveries and costs.

Skills

People leadership

Scheduling & labor management

Guest service

Inventory control

Job description

Wingstop in Alabaster, AL is seeking an Assistant Manager to support the store manager in planning, organizing, training and leading the team to achieve sales, quality, and guest satisfaction objectives.

You will oversee scheduling, ensure timely deliveries, monitor inventory, maintain cleanliness and food safety, and address customer concerns to provide a flavorful, high-standard Wingstop experience.