Bilingual Assistant Manager, Restaurant Operations

ADP, Inc.; Pell City (AL); On-site; USD 38,000 - 45,000; Full time

Job summary

Wingstop in Pell City, AL is seeking a full-time Assistant Manager to oversee store operations, lead the team, and drive sales and guest satisfaction. The role requires leadership, staffing, scheduling, training, and ensuring food quality, sanitation, and safety through hands-on management.

The ideal candidate has supervisory experience in food service, strong communication skills, and the ability to motivate a diverse crew while upholding Wingstop standards and culture.

Qualifications

• Must be 18 years of age or older.
• Proficiency in Microsoft Office (Word, Excel, Outlook) and able to adapt to new systems quickly.
• Minimum of 2 plus years of previous food service, retail or restaurant supervisory experience.
• Proficiency in analyzing profit and loss statements and overall financial performance of restaurant
• Demonstrated ability in recruiting and selecting team members
• Knowledge of Labor Laws
• Strong written and verbal communication skills
• Initiative and assertiveness
• Strong interpersonal skills and conflict resolution skills
• Strong leadership skills and ability to manage, train, develop and motivate a diverse crew that is highly engaged
• Passionate about hospitality and serving the guest
• Ability/flexibility to work 40 hours per week including mornings, evenings, weekends and/or holidays
• Ability to problem solve
• Ability to accept feedback and willingness to improve
• Ability to set goals, create action plans, and implement those plans
• Ability to measure performance, subjectively and objectively

Responsibilities

• Bilingual English/Spanish - Spanish/English is a BIG plus!
• Provide strategic and tactical leadership for their restaurant
• Maintain operations and drive results in the restaurant through people development, sales and profit growth
• Hire, train and develop team members that share the Wingstop mission to Serve the World Flavor
• Convey the Wingstop culture to the crew and be a collaborative team player who is dedicated to the brand
• Staff the restaurant timely and efficiently
• Ensure the restaurant environment is safe for team members and guests; oversee onboarding and development plans
• Create team member schedules to ensure proper staffing levels for expected sales volumes and payroll costs
• Audit operations, understand budget and cost trends, and develop plans to improve metrics
• Maintain operational standards and coordinate with Facilities; communicate across the organization
• Coach and develop team members using provided tools; ensure risk management compliance

Skills

Leadership

Communication

People management

Tools

Microsoft Office

Job description

Wingstop in Pell City, AL is seeking a full-time Assistant Manager to oversee store operations, lead the team, and drive sales and guest satisfaction. The role requires leadership, staffing, scheduling, training, and ensuring food quality, sanitation, and safety through hands-on management.

The ideal candidate has supervisory experience in food service, strong communication skills, and the ability to motivate a diverse crew while upholding Wingstop standards and culture.