Assistant Manager: Restaurant Operations & Guest Experience

Wingstop; Cedar Lake (IN); On-site; USD 17,000 - 22,000; Full time

Job summary

Wingstop seeks assistant manager candidates to oversee and coordinate with the store manager the planning, organizing, training, and leadership necessary to achieve objectives in sales, cost, and guest satisfaction.

The role emphasizes staffing, schedule adherence, cost control, food quality, cleanliness, and sanitation to deliver a flavor experience consistent with Wingstop standards.

Qualifications

• Experience in fast-casual or quick-service is preferred.
• Ability to manage multiple tasks and lead a team.
• Strong guest service and communication skills.

Responsibilities

• Oversee store operations and coordinate with the manager to meet objectives.
• Assist crew with guest service and order accuracy.
• Manage scheduling, training, and supervision of staff.
• Ensure cleanliness, food quality, and sanitation standards.
• Monitor cost controls and inventory, including deliveries.
• Address customer concerns promptly and professionally.

Skills

Guest service

Team leadership

Cash handling

Training

Education

High school diploma or equivalent

Tools

POS system

Job description

Wingstop seeks assistant manager candidates to oversee and coordinate with the store manager the planning, organizing, training, and leadership necessary to achieve objectives in sales, cost, and guest satisfaction.

The role emphasizes staffing, schedule adherence, cost control, food quality, cleanliness, and sanitation to deliver a flavor experience consistent with Wingstop standards.