Store Operations & Guest Experience Lead

UDF-MyScoop Branding; Gahanna (OH); Vor Ort; USD 20.000 - 23.000; Vollzeit

Zusammenfassung

UDF-MyScoop Branding is seeking an Assistant Manager to lead guest experiences across 1st–3rd shifts in a high-volume store. You will coach staff, manage daily operations, and ensure safe, friendly service in a fast-paced environment.

You will handle cash and POS duties, maintain stock and store conditions, and uphold all policies and alcohol/tobacco regulations while supporting the Store Manager and district leadership.

Qualifikationen

• Must be legally qualified to conduct alcohol and tobacco sales.
• Excellent customer service and communication skills.
• Ability to work 1st, 2nd, or 3rd shift.

Aufgaben

• Manage associates, assign tasks, coach The Hi Five Guest Experience.
• Admin duties: order, weekly reports, product transfers, paperwork.
• Ensure guest satisfaction and store conditions.
• Oversee DipSide beverages and POS/gas transactions.
• Maintain stock, rotation, and cleanliness.
• Monitor security and cash handling procedures.
• Complete time records and reporting.
• Perform other duties as assigned.

Kenntnisse

People management

Coaching

Customer service

Staff training

Screening interviews

Tools

POS System

Gas Console

Jobbeschreibung

UDF-MyScoop Branding is seeking an Assistant Manager to lead guest experiences across 1st–3rd shifts in a high-volume store. You will coach staff, manage daily operations, and ensure safe, friendly service in a fast-paced environment.

You will handle cash and POS duties, maintain stock and store conditions, and uphold all policies and alcohol/tobacco regulations while supporting the Store Manager and district leadership.