Store Operations & Guest Experience Lead

UDF-MyScoop Branding; Cincinnati (OH); On-site; USD 21,000 - 23,000; Full time

Job summary

UDF-MyScoop Branding in Cincinnati, OH seeks an Assistant Manager to deliver the Hi Five Guest Experience, supervise staff, and ensure safe, compliant store operation during a 37–40 hour work week. The role requires effective leadership, cash handling, and alcohol/tobacco sales compliance.

You will manage shifts, oversee floor operations, POS and gas console, and maintain product presentation while coaching team members and handling administrative tasks.

Qualifications

• Must be able to supervise and train shift staff.
• Ability to operate POS and gas console; handle transactions.
• Must be able to speak and understand English.
• Must meet state qualifications to sell alcohol and tobacco.

Responsibilities

• Supervise associates and conduct interviews.
• Oversee store administration and paperwork.
• Ensure high-quality guest service and store presentation.
• Prepare DipSide items and manage inventory.
• Maintain cash controls and secure gas transactions.
• Ensure safety and compliance with policies.

Skills

Customer service

Staff supervision

Cash handling

POS operation

Job description

UDF-MyScoop Branding in Cincinnati, OH seeks an Assistant Manager to deliver the Hi Five Guest Experience, supervise staff, and ensure safe, compliant store operation during a 37–40 hour work week. The role requires effective leadership, cash handling, and alcohol/tobacco sales compliance.

You will manage shifts, oversee floor operations, POS and gas console, and maintain product presentation while coaching team members and handling administrative tasks.