Store Operations & Customer Service Specialist

CubeSmart; New Braunfels (TX); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

401(k) match

Health savings account contribution

Paid time off

Job summary

CubeSmart Self-Storage is seeking a Store Operations Associate to manage stores within your district. You will deliver exceptional customer service, perform daily operational tasks, and help customers select storage options.

The role emphasizes face-to-face interactions, leasing storage units, processing payments via POS, and maintaining a clean, safe facility. Daytime hours are typical with potential Sundays off in some locations.

Qualifications

• Strong customer service mindset and ability to connect with diverse customer base.
• Self-driven with focus on reliable daily operations.
• Basic computer skills including MS Office applications.
• Ability to work Saturdays as required.
• Must have a valid driver’s license and access to vehicle.

Responsibilities

• Develop customer relationships by identifying self-storage needs and delivering solutions with a standout experience.
• Interact face-to-face with customers, provide excellent service, and build rapport.
• Meet monthly sales goals and complete daily tasks including tours, leasing, and payments using POS.

Skills

Customer service

Operational focus

MS Office

Saturday availability

Driver's license

Job description

CubeSmart Self-Storage is seeking a Store Operations Associate to manage stores within your district. You will deliver exceptional customer service, perform daily operational tasks, and help customers select storage options.

The role emphasizes face-to-face interactions, leasing storage units, processing payments via POS, and maintaining a clean, safe facility. Daytime hours are typical with potential Sundays off in some locations.