Store Operations Associate: Customer Service & Maintenance

CubeSmart; Auburn Hills (MI); On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

Work-life balance

Career growth

Competitive pay

Paid time off

401(k) with match

Health savings account

Job summary

CubeSmart Self-Storage is seeking a Store Operations Associate to manage stores within your district. Responsibilities include delivering excellent customer service, meeting sales goals, and handling daily operations and leasing.

You will walk properties, show units, process payments, and maintain the store and grounds. The role emphasizes work-life balance, a culture of growth, competitive pay from day one, PTO, and a generous 401(k) match with employer contribution to Health Savings Account.

Qualifications

• Positive, outgoing personality and passion for helping people.
• Experience delivering high-quality customer service to a diverse clientele.
• Self-driven with strong operational focus.
• Basic computer skills including MS Office.

Responsibilities

• Develop customer relationships by identifying storage needs and offering solutions.
• Interact with customers, provide excellent service and build rapport.
• Meet monthly sales goals and related metrics.
• Perform daily operational tasks: lock checks, show units, process leasing and payments.

Skills

Customer service

Sales oriented

Cash handling

MS Office basics

Tools

POS system

Job description

CubeSmart Self-Storage is seeking a Store Operations Associate to manage stores within your district. Responsibilities include delivering excellent customer service, meeting sales goals, and handling daily operations and leasing.

You will walk properties, show units, process payments, and maintain the store and grounds. The role emphasizes work-life balance, a culture of growth, competitive pay from day one, PTO, and a generous 401(k) match with employer contribution to Health Savings Account.