Store Operations & Customer Service Associate

CubeSmart; Englewood (CO); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Work-life balance

Career growth

Competitive pay

Paid time off

401(k) match

Health plan with HSA

Job summary

CubeSmart is hiring a Store Operations Associate to manage a district of self-storage locations. You will deliver exceptional customer service, rent units, process payments, and support daily store operations with a focus on safety and presentation.

You will perform property maintenance tasks, assist customers in selecting storage options, and contribute to sales while working a daytime schedule with occasional Sundays. A valid driver’s license and reliable vehicle are required.

Qualifications

• Outgoing personality with a passion for helping people.
• Experience delivering high-quality customer service to a diverse customer market.
• A self-driven mindset with strong operational focus.
• Basic computer skills including MS Office products.
• You must have the ability to work Saturdays.
• Access to a personal vehicle, a valid driver’s license, and up-to-date insurance are required.
• Authorization to work in the U.S. without sponsorship.

Responsibilities

• Develop customer relationships by identifying self-storage needs and providing solutions while delivering a standout customer experience.
• Interacting face to face with customers, providing excellent service, and building rapport.
• Meeting monthly sales goals and metrics.
• Walk the property to perform daily operations including lock checks and showing units to customers.
• Renting units, selling store merchandise, managing leasing, accepting payments via POS, and handling daily deposits.

Skills

Customer service

MS Office

Saturday work

Driver's license

Work authorization US

POS system

Tools

POS system

Job description

CubeSmart is hiring a Store Operations Associate to manage a district of self-storage locations. You will deliver exceptional customer service, rent units, process payments, and support daily store operations with a focus on safety and presentation.

You will perform property maintenance tasks, assist customers in selecting storage options, and contribute to sales while working a daytime schedule with occasional Sundays. A valid driver’s license and reliable vehicle are required.