Store Operations & Customer Experience Leader

Rack Room Shoes; Virginia Beach (VA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Benefits information

Job summary

Rack Room Shoes seeks aStore Manager to lead daily store operations in Virginia Beach. You will train and supervise associates, ensure policy compliance, and strive to meet sales, service, and operational objectives.

You will oversee customer experience, merchandising, inventory, and staff scheduling, while upholding loss prevention and payroll controls. A strong leader with retail know-how will thrive in this role.

Qualifications

• Must have strong leadership and training abilities.
• Excellent verbal and written communication is required.
• Experience with store operations, merchandising and customer service is preferred.

Responsibilities

• Ensure day-to-day store operations comply with company policies and procedures.
• Serve as trainer and leader to all store associates.
• Maintain and exceed sales, service and operational objectives.
• Oversee POS transactions, discounts and refunds following policy.

Skills

Verbal & written communication

Managerial & organizational skills

Interpersonal skills

Visual merchandising

Footwear knowledge

Mathematical skills

Policies & procedures knowledge

Background check

Job description

Rack Room Shoes seeks aStore Manager to lead daily store operations in Virginia Beach. You will train and supervise associates, ensure policy compliance, and strive to meet sales, service, and operational objectives.

You will oversee customer experience, merchandising, inventory, and staff scheduling, while upholding loss prevention and payroll controls. A strong leader with retail know-how will thrive in this role.