Store Operations & Customer Experience Leader

Rack Room Shoes

Virginia Beach (VA)

On-site

USD 50,000 - 70,000

Full time

36 hours ago
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Job summary

Rack Room Shoes seeks aStore Manager to lead daily store operations in Virginia Beach. You will train and supervise associates, ensure policy compliance, and strive to meet sales, service, and operational objectives.

You will oversee customer experience, merchandising, inventory, and staff scheduling, while upholding loss prevention and payroll controls. A strong leader with retail know-how will thrive in this role.

Qualifications

  • Must have strong leadership and training abilities.
  • Excellent verbal and written communication is required.
  • Experience with store operations, merchandising and customer service is preferred.

Responsibilities

  • Ensure day-to-day store operations comply with company policies and procedures.
  • Serve as trainer and leader to all store associates.
  • Maintain and exceed sales, service and operational objectives.
  • Oversee POS transactions, discounts and refunds following policy.

Skills

Verbal & written communication
Managerial & organizational skills
Interpersonal skills
Visual merchandising
Footwear knowledge
Mathematical skills
Policies & procedures knowledge
Background check

Job description

Rack Room Shoes seeks aStore Manager to lead daily store operations in Virginia Beach. You will train and supervise associates, ensure policy compliance, and strive to meet sales, service, and operational objectives.

You will oversee customer experience, merchandising, inventory, and staff scheduling, while upholding loss prevention and payroll controls. A strong leader with retail know-how will thrive in this role.

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