Store Leader: Customer Experience & Operations

designerbrands; New York (NY); On-site; USD 42,000 - 62,000; Full time

Job summary

DSW in New York City is seeking a store leader to support management with customer service, merchandising, omni activities and inventory tasks to drive sales.

You will partner with the management team to execute daily priorities, uphold company policies, and ensure a safe, engaging shopping environment. The role requires 2 years of management experience and flexibility to work nights and weekends.

Qualifications

• Minimum 2 years management experience.
• High school diploma or equivalent; some college preferred.
• Excellent customer service and communication skills.
• Ability to stand and lift up to 50 pounds as needed.

Responsibilities

• Provide customer service, merchandising, omni activities, and inventory tasks to drive sales.
• Assist in opening/closing store, maintain cleanliness and recovery standards.
• Coordinate with store management to execute priorities and policies.

Skills

Customer service

Collaboration

Communication

Time management

Availability nights/weekends/holidays

Tech proficiency

Physical stamina

Team leadership

Education

High school diploma

Some college preferred

Job description

DSW in New York City is seeking a store leader to support management with customer service, merchandising, omni activities and inventory tasks to drive sales.

You will partner with the management team to execute daily priorities, uphold company policies, and ensure a safe, engaging shopping environment. The role requires 2 years of management experience and flexibility to work nights and weekends.