Store Operations & Customer Experience Lead

Five Below Inc; Temple (PA); On-site; USD 15,000 - 21,000; Full time

Job summary

Five Below Inc. in Temple, PA is seeking an energetic Store Manager for an hourly position. You will oversee daily store operations, train associates, and ensure a fast, friendly checkout while maintaining stock and safety standards.

Ideal candidates have at least 1 year of management experience and strong communication skills. You will multi-task in a busy retail setting and help drive sales with a customer-first focus.

Qualifications

• High School diploma required; college experience preferred.
• Minimum 1 year of management experience.
• Excellent verbal and written communication skills.
• Ability to multi-task.
• Creative thinking and calm under pressure.

Responsibilities

• Ensures crew provide WOW customer service with personal contact.
• Trains crew on customer service and check-out experience.
• Oversee daily store activities and ensure quality customer service.
• Assist with receiving and stocking to keep shelves ready.
• Act as Manager on Duty and manage operations and staff.

Skills

Verbal communication

Written communication

Multi-tasking

Creative thinking

Composure under pressure

Education

High School Diploma

College experience preferred

Job description

Five Below Inc. in Temple, PA is seeking an energetic Store Manager for an hourly position. You will oversee daily store operations, train associates, and ensure a fast, friendly checkout while maintaining stock and safety standards.

Ideal candidates have at least 1 year of management experience and strong communication skills. You will multi-task in a busy retail setting and help drive sales with a customer-first focus.