Store Operations & Customer Experience Lead

Five Below; Macon (GA); On-site; USD 21,000 - 30,000; Full time

Job summary

Five Below in Macon, GA is seeking a capable Manager on Duty to lead the store when needed, coach crew, and ensure a WOW customer experience. You will oversee daily store operations, support onboarding, and partner with the leadership team to drive sales and keep the store running smoothly.

The role requires at least 1 year of management experience, a High School diploma, and strong communication. Expect a fast-paced environment with flexible scheduling including days, evenings, weekends, and

Qualifications

• High School diploma or equivalent required.
• Minimum 1 year of management experience.
• Excellent verbal and written communication skills.
• Ability to multi-task and stay composed under pressure.

Responsibilities

• Oversee daily store operations and guest services.
• Coach crew on the BEST customer service experience.
• Assist with stock receiving and merchandising.
• Open/close the store, secure cash, and manage alarms.
• Schedule and train associates; support store leadership.

Skills

Customer service

Leadership

Communication

Multi-tasking

Problem solving

Education

High School Diploma or equivalent

Job description

Five Below in Macon, GA is seeking a capable Manager on Duty to lead the store when needed, coach crew, and ensure a WOW customer experience. You will oversee daily store operations, support onboarding, and partner with the leadership team to drive sales and keep the store running smoothly.

The role requires at least 1 year of management experience, a High School diploma, and strong communication. Expect a fast-paced environment with flexible scheduling including days, evenings, weekends, and