Store Operations & Customer Experience Lead

Five Below; Harvey (LA); On-site; USD 14,000 - 19,000; Full time

Job summary

Five Below is seeking a capable Store Manager on Duty to supervise daily operations, coach teammates, and ensure a fast, friendly checkout experience. You’ll assist with receiving, stocking, merchandising, and keeping the store safe and welcoming.

Requirements include a High School diploma (college experience preferred) and at least 1 year of management. Strong verbal/written communication and the ability to multi-task under pressure are essential for success in a dynamic, fast-paced retail

Qualifications

• High School diploma or equivalent; college experience preferred.
• Minimum 1 year of management experience.
• Excellent verbal and written communication skills.
• Ability to multi-task and stay organized under pressure.

Responsibilities

• Wows customers with personal, friendly service at checkout.
• Oversees daily store operations and staff performance.
• Assists with receiving, unpacking, and stocking shelves.
• Acts as Manager on Duty when needed, ensuring security and smooth operations.
• Drives sales by optimizing merchandising and customer service.
• Supports onboarding and training of associates.
• Maintains store cleanliness and safety standards.

Skills

Management experience

Communication

Multi-tasking

Creative thinking

Composure under pressure

Education

High School Diploma or equivalent

Job description

Five Below is seeking a capable Store Manager on Duty to supervise daily operations, coach teammates, and ensure a fast, friendly checkout experience. You’ll assist with receiving, stocking, merchandising, and keeping the store safe and welcoming.

Requirements include a High School diploma (college experience preferred) and at least 1 year of management. Strong verbal/written communication and the ability to multi-task under pressure are essential for success in a dynamic, fast-paced retail