Store Operations Lead (Customer Experience)

Five Below; South Carolina; On-site; USD 13,000 - 19,000; Full time

Job summary

Five Below is seeking an energetic manager to oversee daily store operations, lead a team of associates, and ensure exceptional guest service. The role involves cash handling, stock management, and opening/closing duties in a fast-paced environment.

Candidates should have at least 1 year of management experience, strong communication skills, and the ability to multi-task under pressure. A flexible schedule including evenings and weekends is required.

Qualifications

• High School Graduate or equivalent required.
• College experience preferred.
• Minimum 1 year of management experience.
• Excellent verbal and written communication skills.
• Ability to multi-task and stay organized.
• Creative thinking and problem-solving under pressure.

Responsibilities

• Operate cash register and assist customers at checkout.
• Oversee daily store operations and staff performance as needed.
• Aid with receiving, unpacking, and stocking new merchandise.
• Assist with opening or closing the store and securing cash.
• Train and onboard associates on policies and product knowledge.
• Drive sales by improving merchandising and customer service.

Skills

Verbal communication

Written communication

Multi-tasking

Creative thinking

Flexibility

Education

High School graduate or equivalent

College experience preferred

Job description

Five Below is seeking an energetic manager to oversee daily store operations, lead a team of associates, and ensure exceptional guest service. The role involves cash handling, stock management, and opening/closing duties in a fast-paced environment.

Candidates should have at least 1 year of management experience, strong communication skills, and the ability to multi-task under pressure. A flexible schedule including evenings and weekends is required.