Store Operations & Customer Experience Lead

Five Below; Rio Rancho (NM); Presencial; USD 17.000 - 19.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Health coverage

Financial wellness

Personal wellness

Descripción de la vacante

Five Below is seeking an associate to support store leadership in delivering a WOW customer experience. You will supervise crew, train staff on best practices, and help manage daily operations to ensure fast, friendly checkout and clean, well-stocked sales floors.

The role requires at least a high school diploma and strong communication skills; prior management experience is preferred. You may be asked to work varying shifts, including weekends, in a dynamic retail setting.

Formación

• Candidates must have a high school diploma or equivalent.
• College experience is preferred.
• Excellent verbal and written communication skills are required.
• Ability to multi-task and think creatively.
• Must maintain composure under pressure in a fast-paced retail environment.

Responsabilidades

• Wows customers through personal contact and trains crew on the BEST customer service experience.
• Oversee daily activities of store associates and ensure high-quality service.
• Assist with receiving, unpacking, and organizing new stock for quick shelf placement.
• Act as Manager on Duty and handle store operations, staff, and urgent issues.
• Open/close the store, secure cash, set alarms, and ensure smooth daily operation.

Conocimientos

Management experience

Verbal and written communication

Multi-tasking

Creative thinking

Staying calm under pressure

Educación

High School graduate or equivalent

College experience preferred

Descripción del empleo

Five Below is seeking an associate to support store leadership in delivering a WOW customer experience. You will supervise crew, train staff on best practices, and help manage daily operations to ensure fast, friendly checkout and clean, well-stocked sales floors.

The role requires at least a high school diploma and strong communication skills; prior management experience is preferred. You may be asked to work varying shifts, including weekends, in a dynamic retail setting.