Store Operations & Customer Experience Associate

CubeSmart; Florida; Presencial; USD 19.000 - 23.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Work/Life Balance

Culture and growth

Competitive pay

Paid time off

401(k) match

Health plan with HSA contribution

Descripción de la vacante

CubeSmart Self-Storage is seeking a Store Operations Associate to manage and maintain stores within the district. You will develop customer relationships, identify storage needs, and provide solutions while delivering a standout experience.

The role includes daily property tasks, leasing, payments, and occasional Sunday hours in some locations. A positive, proactive attitude and ability to work Saturdays are essential.

Formación

• Positive and outgoing personality with a passion for helping people.
• Experience delivering high-quality customer service to a diverse customer base.
• Self-driven mindset with strong operational focus.
• Basic computer skills including MS Office.
• Ability to work Saturdays.
• Personal vehicle, valid driver’s license, and current insurance required.
• Able to stand, sit, kneel, crouch, crawl, bend, climb or balance on a ladder.
• Authorized to work in the U.S. without sponsorship.

Responsabilidades

• Developing customer relationships by identifying self-storage needs and providing appropriate solutions while delivering a standout customer experience.
• Interacting face to face with customers, providing excellent service, and building rapport.
• Meeting monthly sales goals and metrics.
• Walking the property to perform daily operational tasks including lock checks and showing units to customers.
• Working both independently and on a team renting self-storage units, selling store merchandise, managing the leasing process, accepting payments utilizing our POS, completing daily bank deposits, and making courtesy calls to customers regarding late payments.

Conocimientos

Customer service

Operational focus

MS Office

Saturdays work

Vehicle & license

US work authorization

Physical stamina

Descripción del empleo

CubeSmart Self-Storage is seeking a Store Operations Associate to manage and maintain stores within the district. You will develop customer relationships, identify storage needs, and provide solutions while delivering a standout experience.

The role includes daily property tasks, leasing, payments, and occasional Sunday hours in some locations. A positive, proactive attitude and ability to work Saturdays are essential.