Store Operations Associate: Customer Service & Maintenance

CubeSmart; Sacramento (CA); Hybrid; USD 26,000 - 29,000; Full time

Benefits offered by this job

401(k) match

Health insurance

Paid time off

Health Savings Account contribution

Job summary

CubeSmart Self-Storage is seeking a Store Operations Associate to manage and maintain stores within your district. You will handle both customer service and property maintenance tasks, ensuring a clean, safe, and welcoming facility.

Your role includes developing relationships with customers, meeting sales goals, and performing daily operations such as leasing, payments, and deposit duties. Candidates should be reliable, customer-focused, and able to work weekends as required.

Qualifications

• A positive and outgoing personality with a passion for helping people.
• Experience delivering high quality customer service to a diverse market.
• Self-driven mindset with strong operational focus.
• Basic computer skills including MS Office products.
• Ability to work Saturdays.
• Access to a personal vehicle, valid driver’s license, and up-to-date insurance.
• Frequent physical tasks including standing, walking on property, and climbing ladders.

Responsibilities

• Develop customer relationships by identifying self-storage needs and providing solutions while delivering a standout customer experience.
• Interact face to face with customers and build rapport.
• Meet monthly sales goals and metrics.
• Walk the property for daily operational tasks including lock checks and showing units to customers.
• Rent storage units, sell merchandise, manage leasing, accept payments, and perform daily banking deposits.

Skills

Customer service

Operational focus

MS Office

Driver's license

Work Saturdays

Work authorization

Job description

CubeSmart Self-Storage is seeking a Store Operations Associate to manage and maintain stores within your district. You will handle both customer service and property maintenance tasks, ensuring a clean, safe, and welcoming facility.

Your role includes developing relationships with customers, meeting sales goals, and performing daily operations such as leasing, payments, and deposit duties. Candidates should be reliable, customer-focused, and able to work weekends as required.