Store Operations & Customer Experience Associate

CubeSmart; Arkansas; On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Work-life balance

Competitive pay from day one

Paid time off

401(k) match

Health insurance

Job summary

CubeSmart is seeking a Customer Service/Store Associate to help customers with self-storage needs, process leasing, and manage daily store operations. You will interact face-to-face with customers, drive sales, and handle payments using our POS system.

The role requires a positive attitude, basic computer skills, and the ability to perform physical tasks and weekend shifts. Join a team focused on service, growth, and community presence across the U.S.

Qualifications

• Customer service experience with diverse customers.
• Strong communication and interpersonal skills.
• Self-driven with strong operational focus.
• Basic computer skills including MS Office.
• Ability to work Saturdays.
• Access to a personal vehicle and valid driver's license.
• Able to stand, bend, and perform physical tasks.

Responsibilities

• Develop customer relationships by identifying self-storage needs and offering solutions.
• Provide face-to-face service, build rapport and deliver great service.
• Meet monthly sales goals and metrics.
• Walk property for daily tasks and show units to customers.
• Rent units, sell merchandise, manage leasing, accept payments via POS, and process deposits.
• Support maintenance, keep facility clean and safe.

Skills

Customer service

Communication

Retail operations

POS system

Sales goals

Vehicle required

Tools

MS Office

Job description

CubeSmart is seeking a Customer Service/Store Associate to help customers with self-storage needs, process leasing, and manage daily store operations. You will interact face-to-face with customers, drive sales, and handle payments using our POS system.

The role requires a positive attitude, basic computer skills, and the ability to perform physical tasks and weekend shifts. Join a team focused on service, growth, and community presence across the U.S.