Store Operations & Customer Care Associate (Daytime)

CubeSmart

Little Elm (TX)

On-site

USD 18,000 - 25,000

Full time

2 days ago

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Benefits offered by this job

Paid Time Off

401(k) match

Health benefits

Job summary

CubeSmart Self-Storage is seeking a Store Operations Associate in Texas to deliver outstanding customer service and manage daily store tasks. You will engage with customers on-site, identify storage needs, rent units, and handle payments using our POS system.

The role supports maintenance tasks to keep facilities clean and safe. You will work primarily daytime hours with possible weekend shifts, enjoy Paid Time Off and a 401(k) match, and be part of a culture that values growth and internal

Qualifications

Positive and outgoing personality with a passion for helping people.
Experience delivering high-quality customer service to diverse customers.
Self-driven mindset with strong operational focus.
Basic computer skills including MS Office products.
Ability to work Saturdays.
Access to a personal vehicle, valid driver’s license, and up-to-date insurance.
Physical ability to perform daily store and property tasks.

Responsibilities

Develop customer relationships by identifying self-storage needs and offering solutions.
Interact face-to-face with customers, deliver excellent service and build rapport.
Meet monthly sales goals and metrics.
Conduct daily property walks, lock checks, and show units to customers.
Rent storage units, sell store merchandise, manage leasing, process payments via POS, and perform daily banking.