Store Operations & Compliance Associate

CarMax; Florida; Presencial; USD 25.000 - 67.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid sick time

Paid vacation

Paid holidays

Holiday premium pay

Descripción de la vacante

CarMax is hiring a Business Operations Associate in Santa Rosa, CA to support store operations, process and audit sales paperwork, and manage cash handling with accuracy. You will help with auctions and appraisals, train new associates, and coordinate across departments to keep the store running smoothly.

The role emphasizes attention to detail, strong communication, and adherence to CarMax policies in a fast-paced environment.

Formación

• Ability to read, interpret, and record data accurately for compliance and reporting.
• Strong organizational and multitasking skills in a deadline-driven environment.
• Proficiency in Microsoft Office and data entry systems with intermediate PC skills.
• Effective verbal and written communication skills for customer and team interactions.
• Ability to lift up to 20 lbs and work on your feet for extended periods.
• Commitment to confidentiality, integrity, and adherence to CarMax policies.
• Flexibility to work varied schedules, including nights, weekends, and holidays.

Responsabilidades

• Deliver outstanding customer service by greeting customers, answering questions, and guiding them through paperwork processes.
• Process and audit paperwork for retail and wholesale sales, including deal jackets, finance contracts, and DMV documentation.
• Manage auction and appraisal transactions, ensuring accurate titles, payoffs, and proper documentation for funding.
• Handle cash management tasks, including receiving payments, preparing deposits, and maintaining security protocols.
• Train and mentor new associates and support store operations by assisting multiple departments and balancing overflow traffic.
• Perform clerical duties such as filing, data entry, and reconciliation of missing information while maintaining accuracy.
• Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area.

Conocimientos

Data entry

Organizational skills

Microsoft Office

Verbal and written communication

Cash handling

Confidentiality

Physical stamina

Herramientas

Data entry systems

Office software

Descripción del empleo

CarMax is hiring a Business Operations Associate in Santa Rosa, CA to support store operations, process and audit sales paperwork, and manage cash handling with accuracy. You will help with auctions and appraisals, train new associates, and coordinate across departments to keep the store running smoothly.

The role emphasizes attention to detail, strong communication, and adherence to CarMax policies in a fast-paced environment.