Operations & Compliance Specialist

CarMax Business Services; Murrieta (CA); On-site; USD 23,000 - 39,000; Full time

Job summary

CarMax Murrieta is seeking a Business Operations Associate to support store operations, processing sales, auctions, and appraisals with precision. You will handle paperwork, cash management, and audits, while delivering excellent customer service in a fast-paced team environment.

The role requires strong data skills, organization, and flexible scheduling, including nights and weekends. CarMax emphasizes transparency and integrity in daily operations and customer interactions.

Qualifications

• Ability to read, interpret, and record data accurately for compliance and reporting.
• Strong organizational and multitasking skills in a deadline-driven environment.
• Proficiency in Microsoft Office and data entry systems with intermediate PC skills.
• Effective verbal and written communication skills for customer and team interactions.
• Ability to lift up to 20 lbs and work on your feet for extended periods.
• Commitment to confidentiality, integrity, and adherence to CarMax policies.
• Flexibility to work varied schedules, including nights, weekends, and holidays.

Responsibilities

• Deliver outstanding customer service by greeting customers and guiding them through paperwork.
• Process and audit paperwork for retail and wholesale sales, including contracts and DMV docs.
• Manage auction and appraisal transactions with accurate titles and funding documents.
• Handle cash management tasks, including deposits and security protocols.
• Train and mentor new associates and support store operations during peak times.
• Perform clerical duties like filing, data entry, and reconciliation.

Skills

Data entry

Organizational skills

Communication skills

Customer service

Physical stamina

Tools

Microsoft Office

Data entry systems

Job description

CarMax Murrieta is seeking a Business Operations Associate to support store operations, processing sales, auctions, and appraisals with precision. You will handle paperwork, cash management, and audits, while delivering excellent customer service in a fast-paced team environment.

The role requires strong data skills, organization, and flexible scheduling, including nights and weekends. CarMax emphasizes transparency and integrity in daily operations and customer interactions.