Store Operations & Compliance Associate

CarMax Business Services; Denver (CO); On-site; USD 22,000 - 36,000; Full time

Benefits offered by this job

Sick leave and vacation

Paid holidays

Holiday premium pay

Paid time off as needed

Job summary

CarMax is seeking a Business Operations Associate to support store operations, ensuring accurate processing of sales, auctions, and appraisals. You will handle cash management, audit paperwork, and assist multiple departments while maintaining data integrity.

The role emphasizes strong communication, attention to detail, and teamwork in a fast-paced environment, with opportunities for growth and training within CarMax.

Qualifications

• Ability to read, interpret, and record data accurately for compliance and reporting.
• Strong organizational and multitasking skills in a deadline-driven environment.
• Proficiency in Microsoft Office and data entry systems with intermediate PC skills.
• Effective verbal and written communication skills for customer and team interactions.

Responsibilities

• Deliver outstanding customer service by greeting customers, answering questions, and guiding them through paperwork processes.
• Process and audit paperwork for retail and wholesale sales, including deal jackets, finance contracts, and DMV documentation.
• Manage auction and appraisal transactions, ensuring accurate titles, payoffs, and proper documentation for funding.
• Handle cash management tasks, including receiving payments, preparing deposits, and maintaining security protocols.
• Train and mentor new associates and support store operations by assisting multiple departments and balancing overflow traffic.
• Perform clerical duties such as filing, data entry, and reconciliation of missing information while maintaining accuracy.
• Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area.

Skills

Data entry

Organizational skills

MS Office

Communication

Physical stamina

Tools

MS Office

Job description

CarMax is seeking a Business Operations Associate to support store operations, ensuring accurate processing of sales, auctions, and appraisals. You will handle cash management, audit paperwork, and assist multiple departments while maintaining data integrity.

The role emphasizes strong communication, attention to detail, and teamwork in a fast-paced environment, with opportunities for growth and training within CarMax.