Store Operations Associate - Customer-Focused Merchandising

JCPenney; Newark (DE); On-site; USD 20,664 - 26,174; Full time

Benefits offered by this job

Medical/dental/vision

Life insurance

Paid vacation/holidays

401(k) with Company match

Associate discount

Job summary

JCPenney in Newark, DE seeks an Operations Associate to create an outstanding customer experience by performing essential store operations before opening. The role involves fast-paced interaction with customers, pricing changes, stocking shelves, and supporting omnichannel efforts with the team.

You will unload trucks, keep the stockroom organized, and learn company processes from leadership and peers to improve overall store performance.

Qualifications

• 1–2 years retail experience.
• Ability to work in a fast-paced store environment.

Responsibilities

• Provide excellent customer service and assist customers with questions.
• Execute pricing and signing across merchandise quickly and accurately.
• Replenish and restock merchandise to meet customer demand.
• Receive and unload merchandise with team members.
• Maintain backroom stockroom standards and organization.
• Support omnichannel initiatives including Buy Online Pickup in Store and Ship from Store.
• Help execute merchandising plans to uphold store standards.

Skills

Customer service

Pricing & signing

Stock replenishment

Retail experience

Job description

JCPenney in Newark, DE seeks an Operations Associate to create an outstanding customer experience by performing essential store operations before opening. The role involves fast-paced interaction with customers, pricing changes, stocking shelves, and supporting omnichannel efforts with the team.

You will unload trucks, keep the stockroom organized, and learn company processes from leadership and peers to improve overall store performance.