Retail Operations & Customer Experience Specialist

JCPenney; Dayton (OH); On-site; USD 34,384,896 - 42,981,120; Full time

Job summary

JCPenney is seeking an Operations Associate in Dayton, OH to create an outstanding customer experience by performing store operations before opening. You will work with a team to handle pricing, stocking, unloading merchandise, and maintaining backroom standards in a fast-paced environment.

This role emphasizes omnichannel support and merchandising execution, contributing to a smooth pre-opening process and learning from peers and training materials to improve store operations.

Qualifications

• 1-2 years of retail experience.

Responsibilities

• Provide excellent customer service and assist customers with questions and needs.
• Execute pricing and signing of merchandise across the store.
• Replenish and restock merchandise to maintain in-stock appearance.

Skills

Customer service

Ownership

Intensity

Job description

JCPenney is seeking an Operations Associate in Dayton, OH to create an outstanding customer experience by performing store operations before opening. You will work with a team to handle pricing, stocking, unloading merchandise, and maintaining backroom standards in a fast-paced environment.

This role emphasizes omnichannel support and merchandising execution, contributing to a smooth pre-opening process and learning from peers and training materials to improve store operations.