Early-Morning Retail Ops & Customer Experience Pro

JCPenney; Pennsylvania; On-site; USD 17,220 - 21,531; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k) with company match

Associate discount

Job summary

JCPenney in Pennsylvania is seeking an Operations Associate to create an outstanding customer experience by performing essential store operations before opening. This role focuses on delivering quick, friendly service and supporting the team with pricing, signage, and stock replenishment.

The position is an early morning shift where you will unload trucks, organize backroom areas, and participate in omnichannel initiatives to enhance Buy Online Pickup in Store and Ship from Store processes.

Qualifications

• 1-2 years retail experience.
• Strong customer service and communication skills.
• Ability to work in a fast-paced store environment.

Responsibilities

• Provide outstanding customer service while assisting shoppers.
• Execute pricing and signing across the store promptly.
• Replenish and restock merchandise to meet demand and maintain product availability.
• Receive and unload merchandise, and organize the backroom.
• Maintain clean and safe backroom standards.
• Support omnichannel initiatives (Buy Online Pickup in Store, Ship from Store, etc).
• Follow merchandising plans to optimize product placement and customer experience.
• Engage in ongoing training and development.

Skills

Customer service

Retail experience

Teamwork

Job description

JCPenney in Pennsylvania is seeking an Operations Associate to create an outstanding customer experience by performing essential store operations before opening. This role focuses on delivering quick, friendly service and supporting the team with pricing, signage, and stock replenishment.

The position is an early morning shift where you will unload trucks, organize backroom areas, and participate in omnichannel initiatives to enhance Buy Online Pickup in Store and Ship from Store processes.