Store Operations Associate: Cash Handling & Paperwork

CarMax; Loveland (CO); On-site; USD 22,000 - 35,000; Full time

Job summary

CarMax Loveland, CO is hiring a Business Operations Associate to support store operations, sales processing, and documentation across auctions and appraisals. You will handle cash, audits, and paperwork while delivering excellent customer service and ensuring accuracy in a fast-paced team environment.

You will collaborate across departments, assist multiple teams, and mentor new associates while upholding CarMax’s integrity and EH&S standards.

Qualifications

• Ability to read, interpret, and record data accurately for compliance and reporting.
• Strong organizational and multitasking skills in a deadline-driven environment.
• Proficiency in Microsoft Office and data entry systems with intermediate PC skills.
• Effective verbal and written communication skills for customer and team interactions.
• Ability to lift up to 20 lbs and work on your feet for extended periods.
• Commitment to confidentiality, integrity, and adherence to CarMax policies.
• Flexibility to work varied schedules, including nights, weekends, and holidays.

Responsibilities

• Deliver outstanding customer service by greeting customers, answering questions, and guiding them through paperwork processes.
• Process and audit paperwork for retail and wholesale sales, including deal jackets, finance contracts, and DMV documentation.
• Manage auction and appraisal transactions, ensuring accurate titles, payoffs, and proper documentation for funding.
• Handle cash management tasks, including receiving payments, preparing deposits, and maintaining security protocols.
• Train and mentor new associates and support store operations by assisting multiple departments and balancing overflow traffic.
• Perform clerical duties such as filing, data entry, and reconciliation of missing information while maintaining accuracy.
• Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area.

Skills

Data entry

Organizational skills

Verbal & written communication

Confidentiality

Flexibility in schedule

Ability to lift 20 lbs

Tools

Microsoft Office

Job description

CarMax Loveland, CO is hiring a Business Operations Associate to support store operations, sales processing, and documentation across auctions and appraisals. You will handle cash, audits, and paperwork while delivering excellent customer service and ensuring accuracy in a fast-paced team environment.

You will collaborate across departments, assist multiple teams, and mentor new associates while upholding CarMax’s integrity and EH&S standards.