Cash & Paperwork Operations Specialist

CarMax; Littleton (CO); On-site; USD 22,000 - 35,000; Full time

Benefits offered by this job

Paid sick leave

Paid vacation

Holiday pay

Job summary

CarMax is hiring a Business Operations Associate in Littleton, CO to support store operations through accurate processing of sales, auctions, and appraisals. The role emphasizes customer service, attention to detail, and teamwork in a fast-paced environment.

You will handle cash, audit critical paperwork, and communicate clearly with customers and internal teams, while maintaining CarMax EH&S standards and a clean work area.

Qualifications

• Ability to read, interpret, and record data accurately for compliance and reporting.
• Strong organizational and multitasking skills in a deadline-driven environment.
• Proficiency in Microsoft Office and data entry systems with intermediate PC skills.
• Effective verbal and written communication skills for customer and team interactions.
• Ability to lift up to 20 lbs and work on your feet for extended periods.
• Commitment to confidentiality and integrity per CarMax policies.
• Flexibility to work varied schedules, including nights, weekends, and holidays.

Responsibilities

• Deliver outstanding customer service by greeting customers and guiding them through paperwork.
• Process and audit paperwork for retail and wholesale sales, including finance contracts and DMV docs.
• Manage auction and appraisal transactions with accurate titles and funding documentation.
• Handle cash management tasks, including deposits and security procedures.
• Train and mentor new associates and support store operations across departments.
• Perform clerical duties such as filing, data entry, and reconciliation of missing information.

Skills

Customer service

Data interpretation

Organizational skills

Communication

Physical ability

Job description

CarMax is hiring a Business Operations Associate in Littleton, CO to support store operations through accurate processing of sales, auctions, and appraisals. The role emphasizes customer service, attention to detail, and teamwork in a fast-paced environment.

You will handle cash, audit critical paperwork, and communicate clearly with customers and internal teams, while maintaining CarMax EH&S standards and a clean work area.