Store Operations Associate — Cash, Paperwork & Service

CarMax; Glen Allen (VA); On-site; USD 22,000 - 43,000; Full time

Job summary

CarMax, located in Glen Allen, Virginia, is hiring a Business Operations Associate to support store operations, process sales and appraisals, and ensure paperwork accuracy. You will handle cash, audits, and communications with customers and teams in a fast-paced environment.

The role requires attention to detail, strong organization, and the ability to balance multiple tasks while upholding CarMax’s commitment to transparency and integrity.

Qualifications

• Ability to read, interpret, and record data accurately for compliance and reporting.
• Strong organizational skills with ability to multitask in a deadline-driven environment.
• Proficiency in Microsoft Office and data entry systems.
• Effective verbal and written communication with customers and teams.
• Ability to lift up to 20 lbs and stand for extended periods.

Responsibilities

• Deliver outstanding customer service by greeting customers and guiding them through paperwork.
• Process and audit paperwork for retail and wholesale sales, including contracts and DMV docs.
• Manage auction and appraisal transactions with accurate titles and funding documents.
• Handle cash management tasks, including deposits and security protocols.

Skills

Data entry

Organizational skills

MS Office

Verbal and written communication

Physical stamina

Tools

MS Office Suite

Job description

CarMax, located in Glen Allen, Virginia, is hiring a Business Operations Associate to support store operations, process sales and appraisals, and ensure paperwork accuracy. You will handle cash, audits, and communications with customers and teams in a fast-paced environment.

The role requires attention to detail, strong organization, and the ability to balance multiple tasks while upholding CarMax’s commitment to transparency and integrity.