Store Manager: People, Inventory & Customer Experience

Dollar General Corporation; Whitesburg (KY); In loco; USD 40.000 - 70.000; Tempo pieno

Descrizione del lavoro

Dollar General Corporation is seeking a Store Manager to lead all aspects of store operations, including staffing, training, safety, inventory, and customer service. You will hire, coach, and evaluate employees while ensuring compliance with laws and company policies.

The role emphasizes daily opening/closing, cash handling, headcount planning, and achieving in-stock targets within a fast-paced retail environment. Strong leadership and analytical skills are essential.

Competenze

• Managing store operations and staff according to policies.
• Ensuring compliance with labor laws and company procedures.
• Experience with cash handling and reconciliations.
• Ability to train and evaluate employees.
• Knowledge of inventory management and merchandising.
• Strong communication and leadership skills.
• Ability to interpret reports and sales data.
• Proven problem-solving abilities.

Mansioni

• Recruits, selects, and retains qualified employees according to federal and state labor laws and Company policies; ensure store is properly staffed.
• Provides proper training for employees; conducts performance evaluations; identifies gaps for appropriate solutions and/or counseling, up to and including termination.
• Makes recommendations regarding employee pay rate and advancement.
• Communicates performance, conduct and safety expectations regularly; coordinates meetings and events to encourage safety, security and policies.
• Ensures that the store is adequately staffed and effectively opened and closed each day. Opens the store a minimum of two times per week; closes the store a minimum of two times per week.
• Evaluates operating statements to identify business trends (including sales, profitability, and turn), expense control opportunities, potential shrink, and errors.
• Orders to ensure the meeting or exceeding of in-stock targets; reviews ordering plan, seasonal direction and inventory management issues on a weekly basis; follows up on Basic Stock Replenishment (BSR)/cycle counts.
• Facilitates the efficient staging, stocking and storage of merchandise by following defined Company work processes.
• Ensures that all merchandise is presented according to established practices; utilize merchandise fixtures properly including presentation, product pricing and signage.
• Maintains accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
• Ensures the financial integrity of the store through strict cashier accountability, key control, and adherence to stated Company security practices and cash control procedures.
• Provides superior customer service leadership.
• Maintains a clean, well‑organized store; facilitates a safe and secure working and shopping environment.
• Ensures that the store is adequately equipped with tools necessary to perform required tasks.
• Follows Company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook, and Company communications; ensures employee compliance.
• Completes all paperwork and documentation according to guidelines and deadlines.

Conoscenze

Staff leadership

Hiring & onboarding

Cash handling

Customer service

Inventory control

Training & coaching

Safety compliance

Performance management

Communication

Problem solving

Formazione

High school diploma or equivalent

1 year retail management experience

Descrizione del lavoro

Dollar General Corporation is seeking a Store Manager to lead all aspects of store operations, including staffing, training, safety, inventory, and customer service. You will hire, coach, and evaluate employees while ensuring compliance with laws and company policies.

The role emphasizes daily opening/closing, cash handling, headcount planning, and achieving in-stock targets within a fast-paced retail environment. Strong leadership and analytical skills are essential.