Store Manager: Lead Team, Drive KPIs & Customer Experience

Michaels; Katy (TX); Vor Ort; USD 60.000 - 90.000; Vollzeit

Benefits dieser Stelle

401(k) with employer match

Employee Assistance Program

medical, dental, and vision coverage

telemedicine services

flexible spending accounts

commuter benefits

tuition assistance

adoption assistance

voluntary insurance options

employee discounts

Zusammenfassung

Michaels is seeking a Store Manager for a Texas location. You will lead a store team to deliver outstanding customer experiences, achieve sales and KPI targets, and ensure safe, compliant operations.

The role involves hiring, training, coaching and performance management, with duties as Manager on Duty and cross-training across departments. The position requires 5+ years in retail and 2+ years supervising a diverse team, with nights and weekends possible.

Qualifikationen

• 5+ years of retail experience including inventory management, merchandising, and customer service excellence.
• 2+ years directly supervising a diverse team with performance management and talent development.

Aufgaben

• Lead and manage all aspects of the store and ensure SOP compliance and policy adherence.
• Deliver sales plan and KPIs, manage staff to achieve goals.
• Lead execution of brand promises and safety programs.
• Hire, train, coach, and manage performance; develop talent for advancement.
• Serve as Manager on Duty and ensure cross-training across departments.

Kenntnisse

Leadership

Customer service

Inventory management

Team supervision

Merchandising

Tools

POS systems

Framing shop operations

Jobbeschreibung

Michaels is seeking a Store Manager for a Texas location. You will lead a store team to deliver outstanding customer experiences, achieve sales and KPI targets, and ensure safe, compliant operations.

The role involves hiring, training, coaching and performance management, with duties as Manager on Duty and cross-training across departments. The position requires 5+ years in retail and 2+ years supervising a diverse team, with nights and weekends possible.