Retail Store Leader - Drive KPI Targets & Team Growth

Michaels of Canada; Houston (TX); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

401(k) match

Employee Assistance Program

Medical, dental, and vision coverage

Telemedicine services

Flexible spending accounts

Commuter benefits

Tuition assistance

Adoption assistance

Voluntary insurance options

Employee discounts

Job summary

The Michaels Companies Inc. is seeking a Store Manager at our HSTN-BUNKER HILL location in Texas.

The role centers on guiding a team to deliver a superior customer experience, achieving sales and KPI targets, and ensuring adherence to SOPs and programs. Ideal candidates have extensive retail leadership experience, hands-on management of inventory and merchandising, and a proven track record in developing talent and maintaining store standards.

Qualifications

• 5+ years of retail experience, including inventory management, merchandising, and customer service excellence.
• 2+ years directly supervising a diverse team, including performance management and talent development.

Responsibilities

• Lead and manage all aspects of the store, including SOPs and company programs.
• Deliver sales plan/profit plan and KPIs in line with annual objectives.
• Lead the execution of our customer brand promises.
• Implement shrink and safety programs to meet goals.
• Staff the store with qualified Team Members and manage performance.

Skills

Retail leadership

Inventory control

Customer service

Team supervision

Job description

The Michaels Companies Inc. is seeking a Store Manager at our HSTN-BUNKER HILL location in Texas.

The role centers on guiding a team to deliver a superior customer experience, achieving sales and KPI targets, and ensuring adherence to SOPs and programs. Ideal candidates have extensive retail leadership experience, hands-on management of inventory and merchandising, and a proven track record in developing talent and maintaining store standards.