Store Manager: Lead Store Ops, Service & Growth

Rack Room Shoes; Troy (AL); On-site; USD 42,000 - 62,000; Full time

Job summary

Rack Room Shoes, located in Troy, AL, is seeking a Store Manager to oversee daily operations, training, and leadership of store associates while driving sales, service and policy compliance. The role focuses on creating an excellent customer experience and achieving store targets.

The candidate will lead staffing, merchandising, payroll, scheduling, loss prevention, and overall store performance, collaborating with district and regional managers to meet company objectives.

Qualifications

• Background check clearance required.
• Excellent verbal and written communication skills.
• Strong managerial and organizational abilities.
• Interpersonal and customer service skills.
• Strong visual merchandising knowledge.
• Basic math skills and store operations policy knowledge.

Responsibilities

• Ensure safety and welfare of employees and customers.
• Provide service training and leadership to staff.
• Maintain service level standards and customer experience.
• Manage POS transactions, discounts, refunds, loyalty, and opening/closing.
• Oversee inventory control and pricing changes.
• Lead merchandising, promotions, and store housekeeping.
• Manage payroll scheduling and attendance.
• Hire and develop staff and enforce training compliance.
• Prevent losses and protect assets.
• Aim for day-to-day operational excellence.

Job description

Rack Room Shoes, located in Troy, AL, is seeking a Store Manager to oversee daily operations, training, and leadership of store associates while driving sales, service and policy compliance. The role focuses on creating an excellent customer experience and achieving store targets.

The candidate will lead staffing, merchandising, payroll, scheduling, loss prevention, and overall store performance, collaborating with district and regional managers to meet company objectives.