Store Operations & Training Lead

Rack Room Shoes; Foley (AL); On-site; USD 36,000 - 48,000; Full time

Job summary

Rack Room Shoes in Foley, AL is seeking an Assistant Manager to support the Store Manager in daily store operations and to ensure policy compliance. The role involves leading and training staff, delivering an excellent shopping experience, and resolving customer issues with urgency to meet sales and service objectives.

In the absence of the Store Manager, you will assume full responsibility for store operations, from POS transactions to inventory controls and payroll scheduling, while

Qualifications

• Background check required.
• Effective verbal and written communication skills.
• Managerial and organizational abilities.
• Strong interpersonal abilities for customers and staff.
• Strong visual merchandising knowledge.
• Basic mathematical skills.
• Understanding of store policies and procedures.
• Solid grasp of store presentation standards.

Responsibilities

• Assist Store Manager in all daily store operations.
• Provide leadership, guidance and training to staff.
• Ensure compliance with company policies and procedures.
• Handle POS transactions, discounts, refunds and loyalty programs.
• Oversee inventory control, pricing, markdowns and receiving.
• Maintain merchandising standards and storefront presentation.
• Schedule staff, manage payroll budgeting and attendance.
• Develop staff through training and development initiatives.
• Support loss prevention and protection of assets.
• Drive sales, service levels and overall store performance.

Skills

Customer service

Leadership

Communication

Merchandising

Payroll

Training

Development

Loss prevention

Time management

Job description

Rack Room Shoes in Foley, AL is seeking an Assistant Manager to support the Store Manager in daily store operations and to ensure policy compliance. The role involves leading and training staff, delivering an excellent shopping experience, and resolving customer issues with urgency to meet sales and service objectives.

In the absence of the Store Manager, you will assume full responsibility for store operations, from POS transactions to inventory controls and payroll scheduling, while