Retail Store Operations Lead

Rack Room Shoes; Foley (AL); On-site; USD 19,000 - 26,000; Full time

Job summary

Rack Room Shoes in Foley, Alabama is seeking an Assistant Store Manager to support the Store Manager in daily operations, uphold company policies, and drive sales and service excellence.

You will lead and train staff, ensure a safe shopping environment, and manage key store processes including POS, inventory, and visual merchandising. This role emphasizes employee development and adherence to standards while delivering outstanding customer experiences.

Qualifications

• Background check required.
• Effective verbal and written communication skills.
• Managerial and organizational abilities.
• Strong interpersonal skills for customer and staff interactions.
• Strong visual merchandising skills.
• Working knowledge of footwear, accessories and shoe care.
• Basic math skills.
• Knowledge of company policies and store presentation standards.

Responsibilities

• Assist Store Manager in day-to-day operations and ensure policy compliance.
• Provide leadership, guidance and training to staff.
• Ensure safe environment for employees and customers.
• Create and maintain excellent customer shopping experience with service standards.
• Oversee POS transactions, sales, refunds, loyalty, and closing procedures.
• Manage inventory, pricing, markdowns, and physical inventory.
• Lead visual merchandising and store presentation.
• Oversee scheduling, payroll, and attendance within policy.
• Support loss prevention and asset protection.
• Develop staff and ensure operational standards.

Skills

Verbal communication

Written communication

Managerial skills

Organizational skills

Interpersonal skills

Visual merchandising

Store operations policies

Store presentation standards

Job description

Rack Room Shoes in Foley, Alabama is seeking an Assistant Store Manager to support the Store Manager in daily operations, uphold company policies, and drive sales and service excellence.

You will lead and train staff, ensure a safe shopping environment, and manage key store processes including POS, inventory, and visual merchandising. This role emphasizes employee development and adherence to standards while delivering outstanding customer experiences.