Store Manager: Lead Service & Growth

Safelite; Shawnee (KS); Sur place; USD 52 000 - 76 000; Plein temps

Avantages offerts par ce poste

Competitive weekly pay

Bonus opportunities

401(k) with company match

Medical coverage

PTO and holidays

Tuition reimbursement

Paid training

Résumé du poste

Safelite is seeking a Store Manager to lead daily retail store operations with a focus on quality and service, delivering a memorable customer experience. You will supervise staff, manage cash and inventory, and drive performance to meet KPIs while complying with safety standards.

In this role you will coach a mobile workforce, coordinate scheduling, and ensure high standards of appearance and operations. Excellent communication and leadership are essential.

Qualifications

• High school diploma or GED or equivalent, or 5–7 years of leadership experience.
• 3+ years of leadership experience in retail or service center environments; automotive experience preferred.
• Valid state driver's license.
• Proficiency with Microsoft Office and basic office tech.

Responsabilités

• Oversee daily store operations, including opening/closing, scheduling, inventory, cash handling.
• Drive team performance to meet KPI targets and company goals.
• Ensure technicians are SafeTech certified and maintain quality installs/repairs.
• Provide guidance on vehicle/equipment maintenance and display materials.
• Deliver world-class customer service and address complaints promptly.
• Perform other duties as assigned.

Connaissances

Leadership

Customer Service

Communication

Scheduling

Coaching/Training

Formation

High School Diploma/GED/Equivalent

Outils

Microsoft Office

Description du poste

Safelite is seeking a Store Manager to lead daily retail store operations with a focus on quality and service, delivering a memorable customer experience. You will supervise staff, manage cash and inventory, and drive performance to meet KPIs while complying with safety standards.

In this role you will coach a mobile workforce, coordinate scheduling, and ensure high standards of appearance and operations. Excellent communication and leadership are essential.