Store Manager: Lead Growth & Guest-Centric Team

Carter's; Sherman (TX); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health benefits

Brand discount 30%

Referral bonuses

GED/tuition-free education support

Adoption assistance

Job summary

Carter’s, Inc. in Sherman, TX is seeking a Store Manager who will lead the team as the first face of the brand for growing families. You’ll coach staff, ensure excellent customer service, and own merchandising, operations, and KPIs to drive sales and store performance.

You’ll build a culture of inclusivity, develop leaders, and create a positive shopping environment while delivering brand and product knowledge to customers and supporting career growth for your team.

Qualifications

• Minimum of 3 years of retail or related management experience.
• High school diploma or GED required.
• Ability to lead multiple tasks and teams.
• Proficient in computer and technology use.
• Strong verbal and written communication.

Responsibilities

• Build a talent pipeline through networking and recruiting; develop succession plans.
• Foster a positive, safe, and inclusive work environment for employees to collaborate and recognize performance to increase employee engagement.
• Grow leaders through providing direction, delegation, and investing in their development.
• Create a genuine customer focus on the sales floor by leading and directing the Leader on Duty program.
• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits.
• Build customer loyalty through directing and coaching the team on the benefits of customer participation in our Loyalty programs, including credit.
• Execute Company’s direction on merchandising and operations; manage payroll and budgets.
• Understand and analyze Key Performance Indicators (KPIs) and identify behaviors to drive results.
• Seamlessly lead and integrate an omnichannel experience ensuring teams are trained on the tools available.
• Reduce loss through a consistent level of customer service, education, and operational controls.

Skills

Retail management

Leadership

Communication skills

Microsoft Excel

Customer focus

Education

High school diploma or GED

Tools

Outlook

Excel

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Job description

Carter’s, Inc. in Sherman, TX is seeking a Store Manager who will lead the team as the first face of the brand for growing families. You’ll coach staff, ensure excellent customer service, and own merchandising, operations, and KPIs to drive sales and store performance.

You’ll build a culture of inclusivity, develop leaders, and create a positive shopping environment while delivering brand and product knowledge to customers and supporting career growth for your team.