Store Leader: Develop Teams, Delight Families

Carter's Retail Inc.; North Sherman Junction (TX); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health benefits

Brand discount (30% cached)

Paid time off and holidays

Parental leave and adoption assistance

Tuition assistance programs

Job summary

Carter’s is hiring a Store Manager to lead a team in delivering exceptional service to growing families. You’ll coach, develop, and empower store staff to become brand and product experts while managing payroll, budgets, and store operations.

The role requires strong leadership, a customer-first mindset, and the ability to grow talent through structured development. You’ll foster an inclusive work environment, ensure a safe, engaging floor presence, and drive KPIs with a focus on omnichannel

Qualifications

• Minimum 3 years of retail or related management experience leading direct reports.
• Excellent verbal and written communication skills.
• Strong leadership and supervisory abilities.
• Proficient computer and technology skills; Outlook and Excel.
• High school diploma or GED required.

Responsibilities

• Build a talent pipeline through networking and recruiting
• Develop succession plans by training and developing your team
• Foster a positive, safe, and inclusive work environment for employees to collaborate and recognize performance to increase employee engagement
• Grow leaders through providing direction, delegation, and investing in their development
• Lead and direct the Leader on Duty program to create customer focus on the sales floor
• Welcome customers with a warm greeting and assist with product styles, features, and benefits
• Build customer loyalty by coaching the team on loyalty programs, including credit
• Execute merchandising and operations guidance; manage payroll and budgets
• Understand KPIs and drive results; support omnichannel training across teams
• Reduce loss through consistent customer service and operational controls

Skills

Leadership

Communication

Coaching

Tech skills

Retail management experience

Team development

Education

High school diploma or GED

Tools

Outlook

Excel

Job description

Carter’s is hiring a Store Manager to lead a team in delivering exceptional service to growing families. You’ll coach, develop, and empower store staff to become brand and product experts while managing payroll, budgets, and store operations.

The role requires strong leadership, a customer-first mindset, and the ability to grow talent through structured development. You’ll foster an inclusive work environment, ensure a safe, engaging floor presence, and drive KPIs with a focus on omnichannel