Assistant Store Manager – Growth & Guest Experience Leader

Carters Inc.; Lubbock (TX); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health benefits

Discount (30%)

Education program

Paid time off

Parental leave

Adoption assistance

Charitable matching gifts

Job summary

Carter’s Inc. in Texas is seeking an Assistant Store Manager to be the first face of the brand for growing families. You’ll greet customers, introduce baby essentials, and support parents through back-to-school moments, while coaching a diverse team to deliver outstanding service.

You’ll lead workforce planning on the sales floor, model our omnichannel standards, drive KPIs with your team, and help recruit, train, and develop store staff to build a welcoming, high-performing environment.

Qualifications

• Minimum of 1 year of retail or related management experience.
• Strong leadership and coaching abilities.
• Excellent communication and customer service skills.

Responsibilities

• Execute workforce management to ensure a genuine customer focus on the sales floor.
• Welcome customers with a warm greeting and provide assistance with our product styles, features and benefits.
• Foster a positive, safe, and inclusive environment for employees and customers.
• Model service standards and omnichannel experience while coaching others to success.
• Analyze business performance and drive KPIs with the team.
• Assist the Store Manager in recruiting, training, and developing staff.

Skills

Leadership

Customer engagement

Communication

Computer skills

Retail management

Outlook

Excel

Education

High school diploma or GED

Tools

Outlook

Excel

Job description

Carter’s Inc. in Texas is seeking an Assistant Store Manager to be the first face of the brand for growing families. You’ll greet customers, introduce baby essentials, and support parents through back-to-school moments, while coaching a diverse team to deliver outstanding service.

You’ll lead workforce planning on the sales floor, model our omnichannel standards, drive KPIs with your team, and help recruit, train, and develop store staff to build a welcoming, high-performing environment.