Store Manager – Lead a Purpose-Driven Retail Team

Goodwill-Industries-of-Northeast-Iowa,-Inc.; Waterloo (IA); On-site; USD 44,000 - 54,000; Full time

Job summary

Goodwill Industries of Northeast Iowa, Inc. in Waterloo, IA is seeking a Crossroads Store Manager to lead the store team and oversee donation intake through sales, ensuring safety and compliance.

The role directs the Assistant Manager, Sales Associates, Utility Workers, and Team Leads to achieve smooth operations and revenue targets. Responsibilities include training staff, monitoring performance, and implementing strategies to improve customer service and merchandising.

Qualifications

• High School Diploma or Equivalent; 3 years supervisory experience preferred.
• Effective written and verbal communication skills.
• Computer proficiency and ability to handle confidential information.

Responsibilities

• Direct supervision of Assistant Managers, Sales Associates, Utility Workers, and Team Leads.
• Oversee store operations from donation intake to sales, including loss prevention and inventory control.
• Provide training and set goals; ensure compliance with safety, procedures and CARF standards.
• Analyze sales trends and implement strategies to maximize revenue.

Skills

Supervisory experience

Effective communication

Computer proficiency

Organizational skills

Education

High School Diploma or Equivalent

Tools

Forklift operation

Job description

Goodwill Industries of Northeast Iowa, Inc. in Waterloo, IA is seeking a Crossroads Store Manager to lead the store team and oversee donation intake through sales, ensuring safety and compliance.

The role directs the Assistant Manager, Sales Associates, Utility Workers, and Team Leads to achieve smooth operations and revenue targets. Responsibilities include training staff, monitoring performance, and implementing strategies to improve customer service and merchandising.