Store Operations Leader — Donated Goods

Goodwill Industries of Northeast Iowa, Inc.; Waverly (IA); On-site; USD 23,000 - 26,000; Full time

Job summary

Goodwill Industries of Northeast Iowa, Inc. in Waverly, IA is seeking a Store Assistant Manager to lead staff, oversee donation flow, and ensure efficient operations. You will supervise Sales Associates, coordinate training, and drive store performance in alignment with agency goals.

The role emphasizes leadership, staff development, loss prevention, and exceptional customer service while supporting the Store/Operations Manager in everyday functions and strategic initiatives.

Qualifications

• High School Diploma or Equivalent; supervisory experience preferred.
• Effective written and verbal communication skills.
• Computer proficiency.
• Ability to handle confidential information.
• Willingness to obtain a forklift license if able.
• Reliable transportation and valid driver's license.

Responsibilities

• Direct supervision of Sales Associates and Production Workers.
• Oversee operations from donation intake to sales.
• Ensure customer service and merchandise quality.
• Handle cash register processes and deposits.
• Maintain store safety and housekeeping.
• Assist in interviews and hiring decisions.

Skills

supervisory experience

effective communication

computer proficiency

confidentiality handling

Education

High School Diploma or Equivalent

Tools

Forklift license

Job description

Goodwill Industries of Northeast Iowa, Inc. in Waverly, IA is seeking a Store Assistant Manager to lead staff, oversee donation flow, and ensure efficient operations. You will supervise Sales Associates, coordinate training, and drive store performance in alignment with agency goals.

The role emphasizes leadership, staff development, loss prevention, and exceptional customer service while supporting the Store/Operations Manager in everyday functions and strategic initiatives.