Retail Operations Leader – Donated Goods

Goodwill-Industries-of-Northeast-Iowa,-Inc.; Waterloo (IA); Vor Ort; USD 24.000 - 26.000; Vollzeit

Zusammenfassung

Goodwill Industries of Northeast Iowa, Inc. in Waterloo, IA is seeking an Assistant Manager to oversee store and operations activities, supervise Sales Associates, Utility Workers, Team Leads, and Production Workers, ensuring smooth flow from donation intake to sales.

You will provide guidance, training, and leadership while maintaining safety and customer service standards. The role focuses on merchandising, inventory control, loss prevention, cash handling, and collaboration with the

Qualifikationen

• High School Diploma or equivalent required.
• Supervisory experience preferred.
• Effective written and verbal communication skills.
• Ability to handle confidential information and cash handling.

Aufgaben

• Direct supervision of Sales Associates, Utility Workers, Team Leads, ADC Attendants, and Production Workers.
• Delegate assignments to staff and guide them to achieve store goals.
• Provide training on duties, policies, and conduct.
• Evaluate performance and take corrective action when necessary.
• Oversee merchandise quality and production to meet sales goals.
• Handle cash register processes, money handling, paperwork, and deposits.
• Ensure store runs smoothly, safe and presentable, with proper repairs noted.
• Assist in interviews and hiring decisions.

Kenntnisse

Staff supervision

Leadership

Customer service

Communication

Cash handling

Ausbildung

High School Diploma or Equivalent

Tools

Forklift operation

Jobbeschreibung

Goodwill Industries of Northeast Iowa, Inc. in Waterloo, IA is seeking an Assistant Manager to oversee store and operations activities, supervise Sales Associates, Utility Workers, Team Leads, and Production Workers, ensuring smooth flow from donation intake to sales.

You will provide guidance, training, and leadership while maintaining safety and customer service standards. The role focuses on merchandising, inventory control, loss prevention, cash handling, and collaboration with the